We’ve been getting a lot of requests lately for help troubleshooting a WordPress issue or just fixing up someone’s existing site. While we enjoy creating web sites from scratch, we also love helping people with their existing web sites, even if we didn’t create them. So we are now offering a new feature called Service Credits. We’ve set up a page which explains the concept, how it works, whether it’s something you might be interested in and how to avail yourself of it.

In a nutshell, Service Credits are like cellphone minutes. You purchase blocks of our time which are good for one year from date of purchase. With those Service Credits, you can ask us to upgrade any scripts or programs your site is using, install and configure new plugins and modules, backup your site and/or databases, troubleshoot any problems you are having, and add and update your site’s content. Unlike cellphone minutes, you can roll the credits over from month to month, but bear in mind they do expire one year from date of purchase.

note: Graphic Art Services are specifically excluded from the list of items covered by Service Credits. Due to the nature of graphic art services, those will be contracted as our other services are, with a proposal and quote for specific design services.