New for 2010 is our monthly (we hope) newsletter. This month’s issue focuses on email inbox organization and there’s also news about a special campaign we’re running (nice fat discount on web design services) through the end of February. Sign up now to receive this and future issues!

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WordPress web sites not running the most current version, 2.8.4, are subject to attack by hackers. It’s essential that you upgrade your WordPress install to 2.8.4 as soon as possible to avoid this vulnerability. The good news is that once you upgrade to 2.8.4, you can now upgrade in the future with just the click of a mouse. No more need to hire a web developer to do it for you! Similarly, you can now install WordPress plugins on the fly. That, plus keeping your web site secure from hack attempts, makes upgrading a very attractive proposition. Pixelita Designs has dropped its installation fee from $75 to $55 to encourage everyone to go ahead and have their web sites upgraded. Current clients of Pixelita Designs with a maintenance contract will be upgraded at no charge. That’s just how much we believe it to be essential — and affordable — to upgrade that WordPress site! Contact us today about upgrading your WordPress site!

Effective Monday, March 30, Pixelita Designs will be open for business as follows:

Monday-Friday

8AM-3:30PM 7AM-2:30PM

Saturday-Sunday

Available by prearrangement only; hourly rates (and in some cases, additional rush fees apply; check your specific contract) in effect for all telephone calls, chat sessions and work requests.

We’ve recently invested in a great project management system called ActiveCollab. One of its features, besides being an awesome project management system, is that it allows our clients to submit support tickets right from our web site. So if you need help with a project, want to check on the status of something we’re working on for you or need any other kind of support from us, feel free to send us a support ticket. You’ll find the link in the sidebar under Resources. Remember, you don’t need to be an existing Pixelita Designs client to ask for help; this is a quick way to get the ball rolling!

Submit a help desk ticket now.

We’ve been getting a lot of requests lately for help troubleshooting a WordPress issue or just fixing up someone’s existing site. While we enjoy creating web sites from scratch, we also love helping people with their existing web sites, even if we didn’t create them. So we are now offering a new feature called Service Credits. We’ve set up a page which explains the concept, how it works, whether it’s something you might be interested in and how to avail yourself of it.

In a nutshell, Service Credits are like cellphone minutes. You purchase blocks of our time which are good for one year from date of purchase. With those Service Credits, you can ask us to upgrade any scripts or programs your site is using, install and configure new plugins and modules, backup your site and/or databases, troubleshoot any problems you are having, and add and update your site’s content. Unlike cellphone minutes, you can roll the credits over from month to month, but bear in mind they do expire one year from date of purchase.

note: Graphic Art Services are specifically excluded from the list of items covered by Service Credits. Due to the nature of graphic art services, those will be contracted as our other services are, with a proposal and quote for specific design services.