Service Credits
If you just need some tweaking done to your existing site or need us to troubleshoot a problem, upgrade a script or some other type of work, why don’t you think about purchasing Service Credits? Service credits are prepaid and we bill against your balance until it is exhausted. Unlike your cellphone minutes, you can carry over Service Credits from month to month and they expire after one year. The more Service Credits you buy at once, the bigger a discount you receive.
note: Graphic Art Services are specifically excluded from the list of items covered by Service Credits. Due to the nature of graphic art services, those will be contracted as our other services are, with a proposal and quote for specific design services.
- Service Credits Are For You If You…
- 1. Have an established web site but just need minor updates on a regular basis
- 2. Have a specific problem or issue that needs troubleshooting
- 3. Don’t want to obligate yourself to an annual or semi-annual maintenance contract, but want to have your site’s scripts updated when new releases are available
- 4. Require regular, monthly updates to content along with minor template edits or other site changes
- How Do Service Credits Work?
- 1. Easy. You purchase the number of Service Credits that your budget allows or that you think you’ll use in a year’s time.
- 2. Contact us with your job requirements and we’ll give you a time estimate as best we can. If it’s a troubleshooting matter, there’s no guarantee how easy the problem will be to solve. For tasks such as adding content or updating a site, the quote can be accurate within minutes and dollars.
- 3. We bill against your Service Credit Balance and when that particular project is done you will receive an invoice showing the work done, the amount of hours/service credits used, the balance of service credits still available for use, and the date they expire.
- 4. Remember, the more service credits you purchase at once the better price break (and more of our time) you’ll receive.
- 5. Service credits expire one year from purchase and are NOT REFUNDABLE and NON-TRANSFERABLE.
- What Packages Do You Offer?
- Use the chart below to decide the best package for your needs.
| Service Hours » | 1 Hour | 5 Hours | 10 Hours | 15 Hours | 20 Hours |
| Value | $55 | $275 | $550 | $825 | $1100 |
| Your Cost | $55 | $260 | $500 | $775 | $1000 |
| Savings | $0 | $15 | $50 | $75 | $100 |
